An answer to every question!
See below for an overview of potential needs and questions, and contact details for the appropriate department (Sales or Customer Service).
Service portfolio & Request for offer form
Interested in one or more of our Services? Interested in receiving an offer? In both cases, please contact us free of obligation. Our Sales department will be glad to provide you with further details or concrete advice on your specific situation.
Sales Department contact details
Telephone: + 31 20-316 35 20
You can also fill out our contact form, featured at the bottom of the page for the relevant department.
We will get back to you within 1 working day.
Already a Schiphol Telematics customer? Our Customer Service department will serve as your central point of contact on a wide range of issues: orders, malfunctions and other questions, such as requests for support.
Customer Service department contact details
Telephone: +31 20 – 405 33 84
Fax: +31 20 – 316 35 01
Email or fax us your orders.
If you do not have an order form yet, please contact us to request one. It will take some time to process your order.
Malfunctions (+31 20 – 405 33 84)
Please call our central telephone number (available 24/7) if you have any questions regarding a malfunction. Your call will be handled by a specialised technician.
Requests for support & other questions
Our Customer Service department will handle any requests for support, concerning issues such as:
- Questions about our services and how they function
- Requests for information from our records
- Status information for a current order or malfunction
- A more detailed explanation of your invoice
- Cancellation of services
We’re open to suggestions
Schiphol Telematics works hard to improve the quality of its specialised services and customer relationships. This reflects our ambition to become Schiphol’s best and most service-oriented telecom provider.
However, if you do have any suggestions for improvement, please be sure to let us know. We greatly value your opinion and will take any comments into account when making further improvements to our services.
Please submit any comments to our Customer Service department ( +31 20 – 405 33 84 or e-mail: firstname.lastname@example.org) or fill out our contact form. Thank you in advance for your assistance.